How Kelot Digital handles your information.

1. Who we are

Kelot Digital is part of Kelot Enterprises LLC, based in Wilson, North Carolina. We provide website design, website redesigns, local SEO, AEO, GEO, e-commerce, website maintenance, and related digital services.

2. Information we may collect

We may collect information you choose to provide, including:

• Name, business name, email address, phone number, and project details.
• Information submitted through contact forms, quote forms, intake forms, calendar bookings, or email.
• Billing information needed to create invoices, process payments, or manage service agreements.
• Website access, hosting information, platform details, brand assets, photos, copy, and project materials you provide for a website project.

Our website may also collect limited technical information such as browser type, device information, pages visited, referring website, approximate location, and website usage data through analytics or similar tools.

3. How we use information

We may use information to:

• Respond to inquiries and schedule consultations.
• Prepare proposals, contracts, invoices, and project plans.
• Design, build, maintain, and support websites and related digital services.
• Communicate about projects, revisions, billing, support, and service updates.
• Improve our website, services, user experience, and marketing.
• Protect our website, systems, clients, and business from fraud, abuse, or security issues.
• Comply with legal, tax, accounting, and business record obligations.

4. Payments and third-party services

Kelot Digital may use third-party services for payments, scheduling, forms, email, analytics, hosting, website tools, and project communication. These providers may process information according to their own privacy policies and terms.

We do not intentionally store full credit card numbers on our website. Payment details are generally handled by the payment processor or invoicing platform used at the time of payment.

5. Cookies and analytics

Our website may use cookies, pixels, analytics, or similar technologies to understand website traffic, measure performance, improve marketing, and make the website work properly.

You can usually adjust your browser settings to block or delete cookies. Some features may not function correctly if cookies are disabled.

6. How we share information

We may share information only when reasonably necessary, such as:

• With service providers who help us operate, build, host, maintain, or support websites.
• With payment processors, scheduling tools, form tools, email platforms, analytics platforms, or project tools.
• When required by law, legal process, tax obligations, or to protect rights, safety, security, and business operations.
• With your permission or at your direction during a project.

We do not sell your personal information.

7. Data security

We use reasonable administrative, technical, and organizational safeguards to help protect information. No website, platform, email system, or internet transmission can be guaranteed to be completely secure.

If a security issue affects information we are responsible for, we will take appropriate steps based on the nature of the issue and applicable law.

8. Data retention

We keep information only as long as reasonably needed for business, project, legal, accounting, tax, support, and recordkeeping purposes. Project files, communications, invoices, and contracts may be retained for business records even after a project ends.

9. Your choices

You may Contact Kelot Digital to request that we update, correct, or delete certain information, subject to legal, accounting, contractual, security, and business record requirements.

You can unsubscribe from marketing emails by using the unsubscribe link when available or by contacting us directly.

10. Children’s privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

11. Links to other websites

Our website may link to third-party websites. Kelot Digital is not responsible for the privacy practices, content, or security of other websites.

12. Updates to this policy

We may update this Privacy Policy from time to time. The effective date above will show when the policy was last updated. Continued use of our website or services after changes means the updated policy applies.